How can I access documents in the Trust Center?
To access documents in our Trust Center, simply visit our Trust Center page and log in with your registered account. If you don’t have an account yet, you can create one by providing your business email address. Once logged in, you’ll see a categorized list of documents—just click on the relevant section (e.g., Security, Compliance, or Privacy) to browse and download the materials you need. For sensitive documents, you may need to submit a formal access request, which we’ll review within 2 business days.
How do I subscribe to updates about new Trust Center documents or changes?
Subscribing to updates is easy! After logging into the Trust Center, navigate to the 'Subscribe' section and select the categories you’re interested in (e.g., Security, Compliance, or Privacy). You can also choose to receive updates via email or RSS feed. Once subscribed, you’ll get notified immediately when new documents are added or existing ones are updated. You can manage your subscriptions anytime by editing your preferences in your account settings.
What are the NDA requirements for accessing certain Trust Center documents?
Some documents in our Trust Center may require you to sign a Non-Disclosure Agreement (NDA) before access is granted. This is to ensure the confidentiality of sensitive information. When you request access to such documents, you’ll be prompted to review and electronically sign the NDA. The NDA outlines your obligations regarding the use and protection of the information. Once signed, your request will be processed within 1-2 business days, and you’ll receive an email confirmation with access details.